I have used Teladoc on three different occasions. Me, my husband, and my daughter have all used it due to illnesses. The latest was, one evening, my daughter wasn't feeling good so I called and gave Teladoc her information. She then called and enrolled herself, went through the questionnaires and she was easily set up. A few minutes later a consultant called her diagnosed her, and prescribed her some medicine for her to pick up at her convenience. On each occasion Teladoc was very easy to use and we were taking care of under an hour and from our beds/homes.
Teladoc's customer service is outstanding and I recommend anyone to get it!